![]() This adds a further set of choices, where you can hit "PlayStation Store refunds". To access the PlayStation Live chat you can click on the image below. Sony Music Classic artists to today’s stars, local and global. Click on the live chat icon and start a conversation with the support team. Sony Pictures The hub for your favourite movies and TV shows. Explain the problem or issue that you’re having so they can assist you. PST so you can speak directly to a representative. Use any phone to dial the toll-free international number for PlayStation’s customer support between the hours of 8 a.m. This page invites you to "Contact PlayStation Support", and clicking on that option takes you to a page where you can select "PS Store & Refunds" from among a few options. The Last of Us Part II Is the Fastest-Selling PS4 Exclusive Ever. PlayStation Live Chat availability: Make sure that youre contacting the PS support service available for your region Be patient Use a different email. Sony and the Environment How we’re reducing our eco-footprint through energy efficiency and recycling initiatives. Dial 1-80 to call PlayStation for immediate assistance. Sadly, Sony doesn't make this very easy as it stands - you can only initiate a refund request by visiting the Refund Request page on the PlayStation website either on a desktop or in your mobile's internet browser. How do you actually go about putting this into action, though? Read on How to get a refund from the PlayStation Store One of the chat support agents was even to the point where they were rude. Hello, Ive been trying to find a resolution to this for a month now, and Ive been getting the run around (and often simply hung up on) by multiple members of Playstation Chat/Phone support. If you pre-ordered earlier than that time, meanwhile, you can get a refund any time before the game releases. Poor Support and Rude Behavior from Playstation Support. ![]() This means that pre-orders can be a little bit complicated, too - if you pre-order within 14 days of the game's upcoming release, you can get a refund at any point within 14 days of your actual pre-order. That means you're going to want to turn off automatic downloads in your console's settings to give you the best chance to get a refund on a purchase you're not sure about.
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